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Privacy and cookies

Who is responsible?

Georgie BV, Zeedijk 156, 8400 Ostend, Belgium, company and VAT number BE 0629.690.940. You can reach us at georgie.oostende@gmail.com.

When you contact us

We use your name or profile name, email address or phone number and the content of your message to respond and follow up if needed. For routine enquiries, we rely on our legitimate interest in handling customer questions. If you ask us to take steps before entering into a contract, we process the data needed to take those steps. Share only the information needed to help you. Without contact details, we cannot reply.

When you visit the site

To deliver and secure the site, our hosting and security services may process technical data such as your IP address, the time and the web address requested. Our legal basis is our legitimate interest in keeping the site available and secure. Georgie does not use advertising pixels or analytics cookies on this site. The infrastructure may use strictly necessary security technology to prevent automated traffic and abuse. For this purpose, Cloudflare sets the __cf_bm security cookie on this domain. It helps distinguish bots from human visitors and expires after 30 minutes of inactivity.

External links and service providers

WhatsApp, Facebook, Google Maps and Google reviews open via ordinary links. They are not embedded on the Georgie site as widgets. Once you open a link, the service’s own privacy rules also apply. Our hosting, security and email providers and, if you choose that channel, WhatsApp may process data to provide their services. Data may be processed outside the European Economic Area. Where Georgie makes such a transfer, we use an appropriate mechanism such as an adequacy decision or the European Commission’s standard contractual clauses. Contact georgie.oostende@gmail.com for information about the applicable safeguards.

How long do we keep data?

We keep messages for as long as needed to handle your enquiry and any follow-up, complaint or dispute. We follow applicable statutory retention periods. Technical logs are kept for as long as necessary for security and incident investigation.

Your rights

You can request access, correction, deletion or restriction, object to processing based on legitimate interests and, where the conditions are met, request data portability. Send requests to georgie.oostende@gmail.com. You can also lodge a complaint with the Belgian Data Protection Authority.